Privacy Policy
Last updated: May 2026
TradingAI Desk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our web-based market analysis platform at tradingaidesk.com.
1. Information We Collect
We collect the following types of information:
- Account information: Name and email address provided during registration.
- Payment information: Billing details processed securely by Stripe. We do not store your credit card information. Stripe's privacy policy applies to payment processing.
- Usage data: General platform usage patterns (pages visited, features used) to improve the product. This data is anonymized and aggregated.
- Technical data: Browser type, device type, and IP address for security and service optimization purposes.
2. What We Do Not Collect
- We do not collect or store any brokerage account credentials or API keys.
- We do not access your investment portfolio or trading history.
- We do not collect any financial account information.
3. How We Use Your Information
- To provide and maintain access to the TradingAI Desk platform
- To process payments and manage your subscription via Stripe
- To send important account and product update notifications
- To provide customer support
- To improve platform performance and user experience
- To prevent unauthorized access to our platform
4. Data Sharing
We do not sell your personal information. We may share limited data with:
- Stripe: For payment processing and subscription management. Stripe is PCI-DSS compliant.
- Polygon.io and Finnhub: Market data providers. We send stock ticker queries only — no personal information is shared.
- Hosting providers: Infrastructure services necessary to operate the platform. These providers process data only as instructed by us.
5. Cookies and Analytics
We use essential cookies to maintain your login session. We may use anonymized analytics to understand how users interact with the platform. You can disable cookies in your browser settings, though this may affect platform functionality.
6. Data Retention
We retain your account information for as long as your subscription is active and for up to 90 days afterward. You may request deletion of your data at any time by contacting us.
7. Security
We implement industry-standard technical and organizational measures to protect your information, including encrypted connections (HTTPS) and secure authentication. However, no method of transmission over the internet is 100% secure.
8. Your Rights
You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you. To exercise these rights, contact us at privacy@tradingaidesk.com.
9. Children's Privacy
TradingAI Desk is not intended for users under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of the platform after changes constitutes acceptance of the updated policy.
11. Contact
If you have questions about this Privacy Policy, please contact us at privacy@tradingaidesk.com.