Get in Touch
Have a question about TradingAI Desk? We're here to help. Choose the right channel below for the fastest response.
Questions about features, pricing, or how the platform works.
hello@tradingaidesk.comLogin issues, data not loading, or any platform errors.
support@tradingaidesk.comSubscription changes, cancellations, or payment questions.
billing@tradingaidesk.comLog in to your TradingAI Desk account, go to Account Settings, and click Cancel Subscription. You can also manage your subscription directly through the Stripe customer portal link sent in your confirmation email. Your access continues until the end of the current billing period.
First, try refreshing the page. If data is still missing, it may be due to a temporary issue with our data providers during off-market hours. If the problem persists during market hours, contact support@tradingaidesk.com with a description of the issue and your browser type.
Yes. TradingAI Desk is a web-based platform accessible from any browser on any device. Simply log in with your account credentials. There is no device limit.
The 14-day free trial is available on the annual plan only. You will not be charged until day 15. If you cancel before day 14 ends, you will never be billed. You can cancel at any time from your account settings.
We use Polygon.io and Finnhub — professional financial data providers with commercial licenses. All data is sourced legally under their respective terms of service and updated in real time during US market hours.